Pack up and go reviews: In January 2016 Pack Up + Go, a travel agency in Pittsburgh, launched and sent about 16,000 travellers to 90 destinations throughout the country during 8,000 trips. What’s the catch? The entire journey is a surprise, from the destination to what to do there. Pack Up + Go operates like a regular travel agency — and, according to founder and CEO Lillian Rafson, is fully accredited — except that travellers have no idea where they are going until the day of departure. It was now my turn to put it to the test. From the moment I clicked “purchase” on my trip to the moment I landed in my surprise destination, here’s what happened.
The premise is straightforward: Go to Pack Up + Go’s website, click “go somewhere,” and then choose the type of trip you want to take. I went on a solo trip by plane or train. Every option is for a three-day vacation. You choose your budget (I chose $1,000), click buy, and are taken to a form.
You provide the company with a wealth of information about yourself and your future plans. Pack Up + Go then acts as a matchmaking service, matching the traveler with the ideal destination by utilizing in-house travel agents to plan the trips. Rafson describes it as a “low-tech, hands-on process.”